February 25, ; Accepted Date: February continue reading, ; Published Date: An Example from Bangladeshi Bank.
J Account Mark 5: This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. It can be said that the presence of the bank has essay customer service in banking industry zambia value without the presence of the customer.
The main role of the bank is not only to attain and win more and more customers but also to preserve them through operative customer facility.
Marketing as associated to banking is to explain a suitable promise to a customer through a variety of products and services and also to confirm operative distribution through satisfaction. The actual contentment delivered to a customer relay on how the customer is cooperated with.
It goes on to prominence that every employee from the highest executive to the most junior employee of the bank should be concerned with marketing.
Loyalty; Industry consolidation; Consumer trust; Fragmentation of customer base; Favorable environment; Digitization ; Marketing of financial products. Nowadays customer is becoming more sophisticated about their choice and quality of service being served to them.
Throughout the life, customers try their best to fulfill their demands. The place where things are swapped or say common needs are fulfilled is called essay customer service in banking industry zambia market.
The efforts to make people aware of your offerings inspiring them to deal with you essay customer service in banking industry zambia let them believe essay customer service in banking industry zambia in doing so, essay customer service in banking industry zambia are fulfilling their needs at its best is essay customer service in banking industry zambia marketing.
After the banking sector improvements, marketing has established as a more combined function within financial service. Financial institutions as banks have done rapid changes in the operational environment.
The marketing of essay customer service in banking industry zambia products has become a very difficult subject as it involves the knowledge of economics, sociology, psychology and also essential marketing idea. According to Ahamed [ 1 ], Banking /online-flash-cards-zealand.html of Essay customer service in banking industry zambia is one of the main financial sectors, which have much contribution to the domestic economy.
The banking industry includes a number of banks in numerous groups. According to Abdullah [ 2 ], essay customer service in banking industry zambia an average Bangladeshi banks are contributing 3.
Central Bank of Bangladesh is the Bangladesh Bank and the main regulatory body of the financial sector.
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